E-Mentor: Questionnaire - example

 

There are a maximum of sixteen quick questions and answers that will help us to tailor the mentoring service to your needs and those of the company. In just two minutes you can make a valuable contribution. Return anonymously by mail if you wish to do so.

 

1        How many issues/questions did you seek support from your mentor?

NONE

 

Please go to Q 2

ONCE

 

Please go to Q 3

TWICE

 

Please go to Q 3

Other Number

 

Please go to Q 3

 

2        If you answered NONE, please write why not? Please use the back of the page if necessary

 

 

 

Now, please go to Q8

 

3       If you answered Once or more, How useful was the support received?

No use

 

 

Some use

 

 

Useful

 

 

Very Useful

 

 

Other comment

 

 

 

 

4       How was the speed of service compared to your expectations?

SLOW

 

REASONABLE

 

FAST

 

 

5       What SPECIFIC difference did the mentoring make to you, if any?

 

 

 

 

 

6       Would you recommend the e-mentoring service to anyone else?

YES

 

 

NO

 

 

Other comment

 

 

 

 

7       Was the issue raised one that you were unlikely to source anywhere else?

YES

 

 

NO

 

 

Other comment

 

 

 

 

8        Would you have wanted telephone contact had it been available?

YES

 

 

NO

 

 

Other comment

 

 

 

 

9       Would you have wanted face-to-face contact had it been available?

YES

 

 

NO

 

 

Other comment

 

 

 

 

10    Whether you used the service or not, did you feel it confidential enough?

No

 

 

Minor doubt

 

 

Yes, confidential

 

 

Other comment

 

 

 

 

11    Did you have a clear idea of what the mentoring service could offer you?

YES

 

 

NO

 

 

Other comment

 

 

 

 

12      What else do you think it should have offered help with?

 

 

 

 

13      Do you have any comment to make about your mentor not using a first name? Is the sex of the mentor an issue for you?

Comment

 

 

 

 

14    Would you mind providing your age range?

16-20

 

 

21-25

 

 

26-35

 

 

36-45

 

 

46-55

 

 

Over 56

 

 

Other comment

 

 

 

 

15      May we quote you, subject to management approval?

Your name

 

Your position:

 

 

16      Would you like to have this kind of service available as a permanently feature?

Your name

 

Your position: